Location: San Francisco

Job Summary:

The Education and Employment Specialist (EES) is an energetic and youth-centered individual who is passionate about supporting homeless youth in reaching their educational and employment goals. The EES manages a caseload of up to 30 youth in the Rising Up program providing targeted employment and education case management within a team setting. The EES supports youth in developing goals related to post-secondary education, career development and obtaining and maintaining a living wage. The EES must have knowledge in youth-centered approaches to support the development of skills in securing and maintaining employment along with a solid understanding of traditional school, post-secondary, vocational and apprenticeship education systems. Additionally, the EES is responsible for forming and maintaining relationships with local employers, educational programs and community resources to support job-linkages.  The EES must be able to influence, teach and motivate youth and have an understanding of coaching principals to guide a youth through the stages of change. The EES performs both one-on-one support and group-based work and leads education and employment events for the Rising Up program. The EES works in partnership with the Housing Case Manager and Job Developer positions to coordinate targeted support to youth.



Support youth to identify and work toward employment and educational goals that support independence. 

  • Meet with individual youth regularly to develop career related goals and identify steps to achieve goals, including post-secondary education planning. Provide continuous coaching, identify barriers and develop joint-plans to achieve success with youth, Housing Case Manager and Job Developer.
  • Lead workshops related to career education, job seeking skills and other pre- and post-employment related skills such as resume development, dressing for success, interviewing and job maintenance.
  • Collect and track income information and tenant portions of rent.  Coordinate with housing provider regarding interim rent changes.
  • Document and track all meetings with youth by creating case notes within internal database and within required timelines.
  • Coach youth participants on handling work-related issues and promote self-advocacy
  • Assess educational status and interests of youth participants on an ongoing basis through standard assessments and in 1:1 sessions with youth. Work with youth on their individualized educational goals focusing on self-sufficiency and identify short-term steps towards reaching these goals
  • Complete initial and annual assessments with youth participants within program timelines
  • Develop individualized plans with each unique youth, taking into account their individual cultural identity, background and experience.
  • Establish and maintain external collaborations with individuals and businesses to develop employment opportunities for youth
  • Work collaboratively with colleagues across the organization and within respective department
  • Other duties may be assigned



  • Complete documentation including but not limited to Action Plans, assessments and progress notes within required timelines.
  • Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with Program Manager
  • Regularly monitor employment and education data and use data to identify trends and present findings to team
  • Participate in agency committees as assigned.
  • Provide on-going orientation and training to staff as assigned.


  • Bachelor’s degree in counseling, psychology, social work, education or related field required
  • Two years of full-time social work or casework employment in the field of family or child welfare services.
  • One year of experience working with youth in career development and job placement capacities
  • Excellent knowledge of education and employment resources for youth in the Bay Area
  • General knowledge of the issues facing Transition Aged homeless  youth
  • High level of personal accountability for the quality and impact of work
  • Excellent communication skills, professional demeanor, sound judgment, and strong organizational skills
  • Willingness to work collaboratively, but with the capacity to work independently
  • Must have a dependable car, valid driver’s license, and proof of insurance
  • Must be able to pass a Community Care Licensing background check
  • ATTENTION TO DETAIL – Ability to work with high level of detail, work has high level of professional polish down to smallest details, documents and products are well thought out and clear, database is organized and up to date.
  • DRIVEN BY ACCOMPLISHMENT – Clarity on project goals and the personal drive to wake up every morning ready to accomplish goals, finished projects are thorough and delivered on time. High level of personal accountability for the quality and impact of work
  • COMPUTER SKILLS — Proficiency with Microsoft Office applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems
  •  STRONG COMMUNICATION SKILLS – Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner.
  • HIGH LEVEL OF PROFESSIONALISM – A high level of professionalism in work and interpersonal interactions with both internal and external contacts, presents to others as organized, informed, and friendly.
  • DECISIVE NATURE – Well-honed ability to independently anticipate and analyze situations, define problems and objectives, recognize viable alternatives, and formulate rapid solutions, with understanding of the inherent risks and the implications of making tough decisions.
  • Diversity, Equity and Inclusion- Committed to First Place for Youth’s dedication to thread accountability across all efforts to support and sustain a racially equitable organization. Demonstrate a passion of advancing organizational DEI objectives and influencing others to approach all work with an equity lens. Promote processes and communication that encourage organizational cultural competence and inclusion.
  • AVAILABILITY for occasional evening and weekend work and some travel as needed.

Core Competencies

Required of all staff for successful performance at First Place


  • Intentional use of data to improve performance
  • Possesses strong drive, initiative and motivation
  • Detail and Results orientation
  • Demonstrates good work habits
  • Resiliency in persisting through setbacks
  • Demonstrated success, with the ability to think strategically while executing tactically within a resource-constrained environment.


  • Seeks and utilizes resources to inform and contextualize own work
  • Thinks interdependently, framing the goals of one department/project within the entire vision
  • Synthesizes information to make astute recommendations and/or decisions
  • Prioritizes goals for success.


  • Creates an environment that maximizes the return on investment in others
  • Collaborates to set and achieve goals that comport with First Place’s mission, strategic plan and desired measurable outcomes
  • Creates and utilizes development opportunities to address individual needs and capacity to accomplish performance objectives
  • Creates and identifies opportunities for recognition of success
  • Provides supportive environment to learn from mistakes.


  • Courageous, strategic, clear and direct communication that resolves discrepancies and overcomes challenges and obstacles to organizational success
  • Ability to respectfully ask questions, challenge, and communicate both positive and difficult messages to subordinates, superiors, peers and youth
  • Sound judgment regarding the appropriateness of guarding confidentiality to protect the privacy rights of colleagues or youth
  • Strong verbal and written communication skills.


  • Asks questions in order to learn and encourage dialogue
  • Willing to make mistakes and to be accountable for own work
  • Speaks about issues truthfully and without blame
  • Leads by example, displaying behavior that respects the mission, youth and First Place
  • Holds high expectations for self, one another and for our youth.

To apply for this position, please submit your cover letter and resume in ONE document to: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=417bb098-c12e-4e4b-ad8c-69dde4f46f54&ccId=19000101_000001&jobId=388364&source=CC2&lang=en_US